Affiliate Program Terms & Agreement

Overview

This Affiliate Program Agreement ("Agreement") is entered into by and between Infinea Consulting Ltd. (“Cloudhooks”) and the signor of this Agreement (“Affiliate”), and is made effective as of the date of electronic acceptance. This Agreement sets forth the terms and conditions of Affiliate’s participation in Cloudhooks’ Affiliate Program (“Affiliate Program") and is in addition to any other agreement that Affiliate may have entered into with Cloudhooks by virtue of being a customer. In this Agreement “you,” “your” or “Affiliate” shall refer to any individual or entity who accepts this Agreement. The terms “we,” “us” and “our” refer to Infinea Consulting Ltd. (“Cloudhooks”). Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement.

This Agreement explains our obligations to you, and explains your obligations to us under the Affiliate Program offered by Cloudhooks. You are only permitted to sign up via the sign up link provided by Cloudhooks. The Affiliate Program is purely a referral program by which you can earn commissions as outlined herein. Commissions are earned by you as an independent contractor and, as such, you are responsible for paying any taxes due on such commissions. In addition, you are required to provide any/all accurately completed tax related information and forms that is requested by the platform in which you enrolled. Failure to do so will result in a forfeiture of your commissions.

Changes and Modifications to the Agreement. Cloudhooks, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to the Cloudhooks website (this "Site"). You acknowledge and agree that (i) Cloudhooks may or may not notify you of such changes or modifications prior to posting them to this Site and (ii) your continued participation in the Affiliate Program after such changes or modifications have been made (as indicated by the "Last Revised" date on this page) shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, you must formally terminate your Affiliate status. In addition, while not required, Cloudhooks may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your account ("Account") information, including your email address, current in the Affiliate interface that you have selected. Cloudhooks assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address.

Suspension or Termination of Affiliate Program Participation. Cloudhooks reserves the right to suspend participation in the Affiliate Program in the event of an unresolved breach of this Agreement. You agree that your failure to comply completely with the terms and conditions of this Agreement and any Cloudhooks rule or policy may be considered to be a material breach of this Agreement and that Cloudhooks may provide you with notice of such breach either in writing or electronically (i.e. email). If you do not provide Cloudhooks with material evidence that you have not breached your obligations within seven (7) business days, Cloudhooks may terminate your participation immediately and take any remedial action available to Cloudhooks under the applicable laws. Such remedial action may be implemented without notice to you.

In addition, you acknowledge and agree that Cloudhooks may terminate your participation as an Affiliate if: (a) you or your site violates, as determined by Cloudhooks in its sole and absolute discretion, any of the Affiliate Restrictions outlined in Section 3 and/or any additional restrictions named; (b) for non-payment of fees, if any; and/or (c) if your site is not live, is under construction, or is a personal homepage or another personal site.

Cloudhooks reserves the right to suspend the participation of all affiliates or the entire Affiliate Program on a particular affiliate platform at any time for any reason.

Description of the Affiliate Program

Acceptance into the Affiliate Program is at our sole discretion, which may be withheld for any reason or for no reason at all.

How it Works. Cloudhooks' Affiliate Program allows you to earn commissions on sales to new Cloudhooks customers via advertising on your "web site" or "publishing location" (such as an electronic newsletter or blog) (hereinafter “Your Site”) that contains a link with your affiliate ID. This advertising will allow you to drive traffic (‘sessions”) to the Cloudhooks app listing page on the Shopify app store. You will earn a percentage of the revenue generated, or commission as outlined in your platform agreement, when a person or entity (that is not you or your agent(s)) makes their first-time purchase of the Cloudhooks app (“New Customer”) after being referred to through the unique affiliate link that is contained on Your Site.

After being referred to the Cloudhooks app listing link contained on Your Site, visitors have thirty (30) days to complete their purchase for you to receive a commission. Should the visitor click on another referral link that is not controlled by you, or return to the Cloudhooks app listing page via another source-coded advertising link during the initial thirty (30) days, your affiliate link will be overwritten and you will not receive a commission for that visitor’s purchase.

Enrollment. Enrollment into Cloodhooks' Affiliate Program can happen via any of the platforms indicated on our Affiliate page on our Cloudhooks website. Affiliates may switch between platforms but may only enroll on one platform at any given time.

Commissionable Sales. Affiliate acknowledges and agrees that Cloudhooks will pay for monthly purchases of new customers, for the lifetime of customers. Affiliate will only receive commission for purchases completed after linking through Affiliate’s unique referral link and completing such purchases within 30 days of first visiting Cloudhooks app listing page.

Restrictions on Eligible Commissions. You are not eligible for a commission payment on purchases made by you, your employees, agents, representatives, or contractors (all considered your “agents”), as well as purchases made from several accounts owned by the same person. Cloudhooks employees (and their immediate family members) are not allowed to participate in the Cloudhooks Affiliate Program.

Affiliate restrictions

You acknowledge and agree:

Cloudhooks Logo Use. You shall not use the Cloudhooks logo without our prior approval. In addition, the Cloudhooks logo shall be removed from Your Site immediately upon request. Cloudhooks may lock your affiliate account immediately and withhold payment of any/all commissions without further notice if you fail to remove the Cloudhooks logo from Your Site upon request. For clarity, acceptance into the Affiliate Program grants permission to use Cloudhooks’s logos as outlined in the program.

  • No Harmful Activities. You shall not engage in activities that Cloudhooks determines, in its sole discretion, to be harmful to its customers, employees, operations, or reputation;
  • Prohibition Against Use of Cloudhooks Trademarks. You shall not include the Cloudhooks trademark, trademark with keywords or any misspellings of said trademarks in any domain names. Such activity will result in your immediate removal from the program; and
  • Prohibition Against Use of Cloudhooks Copyrights & Look-A-Like Sites. You shall not use a Cloudhooks.dev look-a-like site that suggests or gives the visitor the impression that your web site or publishing location is affiliated with Cloudhooks.dev. Your web site or publishing location shall not in any way copy or resemble the look and feel of Cloudhooks’ web site or web site content, and you shall not create the impression that your web site or publishing location is part of Cloudhooks’ network of web sites. This includes using Cloudhooks’ trademarks, trade names, or any variations or misspellings thereof, in your URL, business name, or site name. You shall not "frame" or permit the "framing" of any page of Cloudhooks’ network of web sites.

Website Content & Emails. You acknowledge and agree that Your Site specifically shall not (and shall not enable others to):

  • Contain false, inaccurate, defamatory, slanderous, libelous or misleading content or statements about Cloudhooks and/or its products and services;
  • Display, promote or sell illegal content, or offer any illegal product or service;
  • Engage in sending unsolicited commercial email ("spam") or indiscriminate advertising;
  • Fail to comply with the CAN-SPAM Act of 2003 (Public Law 108-187) or other applicable laws regulating commercial email;
  • Collect personal information about minors without their parent’s prior written consent;
  • Contain pornographic or obscene content, tasteless images, or excessively violent or hate-related material, as determined by Cloudhooks in its sole and absolute discretion;
  • Engage in activities, whether lawful or unlawful, that Cloudhooks determines, in its sole and absolute discretion, to be harmful to Cloudhooks or its customers, employees, operations or reputation.
  • Encourage the use of a controlled substance;
  • Encourage unlawful behavior;
  • Violate any applicable law;
  • Advocate, promote, or encourage violence or discrimination against any person, organization or governmental entity;
  • Contain links to web sites containing the serial numbers for unlocking software illegally, pyramid schemes, or impersonations of another person or organization;
  • Contain links to web sites containing any of the aforementioned content; and
  • Cause any purchases to be made that are not in good faith (such as using any device, program, robot iframes, or hidden frames, use cookie stuffing techniques that set the tracking cookie without the user actually clicking on the referral link, etc.)

In addition, you acknowledge and agree you shall not:

  • Copy, alter or modify any icons, buttons, banners, graphics, files or content contained in Cloudhooks' links, including but not limited to, removing or altering any copyright or trademark notices;
  • Alter the Cloudhooks approved tracking codes to allow you to (a) collect personally identifiable information of visitors that would allow you to personally identify visitors, or (b) obscure the site from which the visitor is referred, including the use of link cloaking, redirects and/or link shortening services not provided by Cloudhooks;
  • Cause any purchases to be made that are not in good faith, including, but not limited to, using any method, device, program, robot iframes or hidden frames. Multiple purchases from the same individual, entity or IP address may be considered non–bona fide purchases. Non-bona fide purchases shall not be eligible for commission.

Paid Search and Advertising Guidelines

If you use paid search, you are required to add Cloudhooks, Cloudhooks.dev and any of its derivatives and misspellings as negative keywords across all of your paid search activities.

You also acknowledge and agree that you shall not:

  • Bid on terms in any search engine that mention Cloudhooks, Cloudhooks.dev or any of its derivatives and misspellings, Cloudhooks with keywords such as but not limited to Cloudhooks promos, Cloudhooks promotions;
  • Use Cloudhooks trademark, trademark with keywords or any misspellings in your domain name(s);
  • Use direct linking to Cloudhooks.dev from any paid search ads;
  • Use Clouhooks.dev as a display URL.
  • Use Cloudhooks, Cloudhooks.dev or any of its derivatives in ad copy that is shown on a search engine, including uses of dynamic keyword insertion;

Commission payments

  • We pay commissions once the total earned reaches $30.
  • Commissions will be paid for the lifetime of referred customers.
  • Commissions will be paid thirty (30) days from end of the month in which the purchase occurred. Example: a valid purchase made on March 11th will be paid 30 days from the end of March or April 30th; For external affiliate platforms commission payments are processed within the time frames specified in each platform's terms section;
  • Commissions will be paid only on “valid” payments by customers, which are payments that are not reversed, charged back, unauthorized, or fraudulent.
  • Commissions will be paid out according to the payment options and minimum requirements set by the platform in which you enrolled;
  • You acknowledge and agree that, as an independent contractor, you are responsible for any taxes owed due to commissions paid to you and that you will provide any/all necessary taxable information to the platform in which you enrolled. You also acknowledge and agree that failure to comply with this requirement will result in a forfeiture of your commissions.

You acknowledge and agree that no commission is payable if Your Site:

  • Contains software or uses technology that attempts to intercept, divert or redirect Internet traffic to or from any other web site, or that potentially enables the diversion of affiliate commissions from another web site. This includes toolbars, browser plug-ins, extensions and add-ons;
  • Sends traffic to cloudhooks.dev, that is generated by unauthorized traffic channels, e.g. click exchanges, banner exchanges, paid search advertising, etc; and
  • Replaces DNS errors caused by mistyping the domain name cloudhooks.dev with a page showing the appropriate Cloudhooks banner or affiliate link to our web site.

Notwithstanding anything to the contrary in this Agreement, in addition to any and all other rights and remedies to which Cloudhooks is entitled, Cloudhooks specifically reserves the right to:

  • Terminate the Affiliate Program at any time for any reason;
  • Terminate your participation in the Affiliate Program at any time for any reason. If your participation is terminated, Cloudhooks will make any commission payments from validly purchases from Your Site which accrue before the termination date. Cloudhooks will not make any commission payments which accrue after the termination date. You acknowledge and agree that the determination as to whether a purchase was "validly generated" from Your Site shall be made in Cloudhooks's sole and absolute discretion;
  • Suspend your participation in the Affiliate Program at any time for any reason. If you are suspended, you will not receive any commission payments during your suspension period, whether such commission payments accrued before or during your suspension period. After completion of an internal investigation, if you are allowed to continue to participate in the Affiliate Program, Cloudhooks will make any commission payments from valid purchases from Your Site which accrued before or during your suspension period.  You acknowledge and agree that the determination as to whether a purchase was "valid" from Your Site shall be made in Cloudhooks's sole and absolute discretion;
  • Require the forfeiture of any previously earned revenue, which has been paid or yet to be paid on any purchases you generated or assisted in generating during any times when you are in violation of this Agreement;

Cloudhooks will track all commissions earned and may, at its sole discretion, decide not to pay any commission to you should we believe that any referral has been made in violation of its guidelines, due to visitor/customer fraud, or due to visitor/customer contract cancellation. It is your sole and absolute duty to precisely follow this Agreement and its guidelines, at all times. Cloudhooks is under no obligation whatsoever to pay any commission to any affiliate who does not strictly follow this Agreement and its guidelines, as modified from time to time.

Your responsibility

You acknowledge and agree it is your sole responsibility to indicate your correct unique affiliate ID in the promo materials you use on Your Site. You may promote Cloudhooks in any manner you choose unless it misleads visitors about Cloudhooks services.

You also understand and agree that participation in the Affiliate Program requires ongoing activity. Should you no longer wish to participate in the Affiliate Program, you may withdraw by following the guidelines set by the platform in which you enrolled.

Affiliates that are inactive for six (6) months and who have not withdrawn from the program (“Inactive Affiliates”) may, at Cloudhooks' sole discretion, be considered effectively withdrawn from the program.

Our responsibility

Cloudhooks is responsible for tracking and validating affiliate sales and commissions and providing this information to the chosen affiliate platform in order to facilitate payments. Cloudhooks does not, however, control the payment processing of commission payments to you by the platform which you selected.

Cloudhooks will pay out on commissions for valid sales. Valid sales are sales whereby the customer pays the full, expected price and such sales are not cancelled, reversed, returned or discounted/voided in any way. Where payment happens through a third party platform, Cloudhooks is responsible for payment to the platform you selected and the platform is specifically responsible for payment to you.

Limitation of liability

Cloudhooks shall not be liable for any unauthorized access to, or any corruption, erasure, theft, destruction, alteration, or inadvertent disclosure of data, information or content transmitted, received, or stored on its system or any third-party systems. With respect to passwords, account identifiers and other systems used to control access to your account, it is your responsibility to safeguard such passwords, account identifiers, and other systems used to control access to your account.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR ANY REASON WHATSOEVER RELATED TO THIS AGREEMENT, YOUR USE OR INABILITY TO USE OUR WEB SITE(S) OR THE MATERIALS AND CONTENT OF THE WEB SITE(S) OR ANY OTHER WEB SITES LINKED TO SUCH WEB SITE(S) OR YOUR PROVISION OF ANY PERSONALLY IDENTIFIABLE INFORMATION TO BACKEND SERVICE PROVIDER OR ANY THIRD PARTY. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE. BECAUSE CERTAIN JURISDICTIONS DO NOT PERMIT THE LIMITATION OR ELIMINATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF ANY PROVISION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE UNENFORCEABLE, ONLY SUCH PROVISION SHALL BE REMOVED AND THE REMAINDER SHALL BE ENFORCED TO THE GREATEST EXTENT PERMITTED BY LAW.

Indemnity and defense

With respect to Cloudhooks, as well as the contractors, agents, employees, officers, directors, shareholders, and affiliates of such parties, you agree to defend, release, indemnify, and hold such parties harmless from all liabilities, claims and expenses, including without limitation reasonable attorneys’ fees and court costs, for third party claims relating to or arising under (i) Affiliate’s breach of or non-compliance with this Agreement, (ii) Affiliate’s use of the services, (iii) Affiliate’s violation or alleged violation of any applicable law, (iv) Affiliate’s violation or alleged violation of any rights of another, including violation of a person’s or entity’s intellectual property rights, (v) any products or services offered, sold or otherwise made available by Affiliate on Affiliate’s Web Site or Publishing Location, (vi) Affiliate’s acts or omissions in using, displaying or distributing any Links obtained from the Direct Affiliate Program or elsewhere, including but not limited to Affiliate’s use of Links via email distribution, or (vii) any assertion that Cloudhooks is obligated to pay taxes in connection with a commission payment made by Cloudhooks to Affiliate pursuant to this Agreement. In the context of this Section only, the term “Cloudhooks” shall including Cloudhooks officers, directors, employees, agents, representatives, contractors, and any entity that controls, is controlled by, or is under common control with Cloudhooks. Affiliate’s indemnification obligations set forth in this Section shall survive the expiration, cancellation or termination of this Agreement.

Legal age

You attest that you are of legal age to enter into this Agreement.

Final agreement

This Agreement, the referenced agreements, together with all modifications, constitute the complete and exclusive agreement between you and us, and supersede and govern all prior proposals, agreements, or other communications. This Agreement may not be amended or modified by you except by means of a written document signed by both you and an authorized representative of us.

No agency relationship

Nothing contained in this Agreement shall be construed as creating any agency, partnership, employer/employee or other form of joint enterprise between the parties hereto. Each party to this Agreement is an independent contractor and have no right or authority to bind or commit the other party. Each party shall ensure that the foregoing persons shall not represent to the contrary, either expressly, implicitly, by appearance or otherwise.

Waiver

The failure of us to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by us of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

Enforceability

In the event that any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.

Assignment and resale

Except as otherwise set forth herein, your rights under this Agreement are not assignable or transferable. Any attempt by your creditors to obtain an interest in your rights under this Agreement, whether by attachment, levy, garnishment or otherwise, renders this Agreement voidable at our option.

Force majeure

Neither party shall be deemed in default hereunder, nor shall it hold the other party responsible for, any cessation, interruption or delay in the performance of its obligations hereunder due to causes beyond its control including, but not limited to: earthquake, flood, fire, storm, natural disaster, act of God or the public enemy, riots and insurrections, war, terrorism, armed conflict, strikes and other labor difficulties (whether or not the party is in a position to concede to such demands), embargoes, judicial action, necessary labor, materials, energy, components or machinery, failure of telecommunications, lockout, boycott, supplier failures, shortages, breaches, or delays, or any law, order regulation, direction, action or request of the government, including any federal, state and local governments having or claiming jurisdiction over Cloudhooks, or of any department, agency, commission, bureau, corporation or other instrumentality of any federal, state, or local government, or of any civil or military authority; or any other cause or circumstance, whether of a similar or dissimilar nature to the foregoing, beyond the reasonable control of the affected party, provided that the party relying upon this section (i) shall have given the other party written notice thereof promptly and, in any event, within five (5) days of discovery thereof and (ii) shall take all steps reasonably necessary under the circumstances to mitigate the effects of the force majeure event upon which such notice is based; provided further, that in the event a force majeure event described in this Section extends for a period in excess of thirty (30) days in the aggregate, Cloudhooks may immediately terminate this Agreement.

Governing law, jurisdiction

The Agreement and any non-contractual obligations arising out of or in connection with it will be governed by and interpreted in accordance with the laws of Hungary.

The courts of Hungary have exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement (including a dispute relating to the existence, validity or termination of this Agreement or any non-contractual obligation arising out of or in connection with this Agreement (a "Dispute").

The Parties agree that the courts of Hungary are the most appropriate and convenient courts to settle Disputes and accordingly no Party will argue to the contrary.

Last revised: January 24, 2024